Van Belleghem, Steven. <br/><br/>
When digital becomes human :  the transformation of customer relationships  

 - xii, 195 pages ;  illustrations :pbk  24 cm 
<br/><br/><label>ISBN: </label>9780749473235 (paperback) 
<br/><br/><label>LCCN: </label>2015000753 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Business communication.<br/>Electronic commerce.<br/>BUSINESS & ECONOMICS / Customer Relations.<br/>Marketing / General.<br/>E-Commerce / Internet Marketing.<br/>General Management
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .V346 2015 
<br/><br/><label>Dewey Class. No.: </label>658.834 BEL